Jobby is a Personal Assistant that helps contractors schedule and manage new job requests, taking into account locations and complexity.
When
September 2023
Result
A better customer service, less time spent on back and forth with customers, more time spent on revenue generating tasks.
Working closely with our client, we created Jobby, an AI agent that handles new inbound job requests from prospective customers, informing them of suitability, pricing and availability. The AI Agent then summarises and schedules the job and notifies the contractor via SMS.
All the contractor has to do is confirm the appointment or suggest an alternative time, at which point the customer will receive a confirmation or will be given the option to select an alternative appointment time.
ROI: Cost with humans: £7 per task Cost with machines: £0.25 per task Annual tasks: 700 Annual saving: £4725 Annual additional revenue: £6,000
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